The Managing Broker Support Line is a pilot program offering tailored guidance and support to help brokers and member boards and associations tackle challenges they may encounter and identify opportunities to enhance professionalism.
Our Professional Services Support Advisors are responsible for providing expert guidance and support to managing brokers and member boards and associations via a dedicated support line. The role involves helping to enable compliance with real estate and related regulations while maintaining the highest level of stakeholder satisfaction.
The dedicated support line serves as a valuable resource for managing brokers throughout British Columbia, enabling them to enhance their support for REALTORS® and better serve their clients. If you are a real estate professional seeking assistance, we kindly ask that you reach out to your brokerage for the guidance you require.
Before contacting our Professional Services Support Advisors, managing brokers are encouraged to take the following steps:
Email: [email protected]
Toll-Free: 1.844.414.8655
Lower Mainland: 604.520.9440
Business Hours: Monday – Friday 8:30 am – 4:30 pm
To expedite our response and assist us in addressing your inquiry promptly, please include the following information in your voicemail or email:
We endeavour to provide timely responses; however, this is dependent on call volumes. Please allow two business days for a response to your inquiry. In case you do not receive a response within this time frame, feel free to follow up by calling us back and indicating when you previously left a message. We appreciate your clear and slow articulation when leaving your contact information. Your satisfaction is our priority, and we are committed to supporting you effectively in your role as a managing broker in British Columbia.
There are limits to the assistance that the Professional Services Support Advisors can provide. They cannot:
It’s important to be aware that information collected or received by our association is subject to the regulatory requirements of the British Columbia Personal Information Protection Act.
Please be aware that information shared with BCREA may be recorded for informational purposes and to help enhance the services provided to REALTORS®.
More information regarding our Privacy Policy can be found here.
